This policy is effective as of May 5, 2023.
This policy applies to
- Visitors to our website
- Users of our products and services including our interactive surveys
We may amend this policy from time to time. We encourage you to review this policy periodically, as changes will be posted on this page. If we make any material changes to this policy we will provide a prominent notice. If you do not agree with this policy, you should not use our website, products or services.
What Personal Information We Collect
We collect various types of information depending on how you interact with us and what products or services you use.
Personal Information you provide to us
If you fill out a form on our website that requires contact information such as signing up for a newsletter, submitting a request for information or products and services we will collect and process that information to provide you with the communication, products or services. These types of Personal Information may include your name, email address, company name, job title, your physical address, payment and billing information.
Personal Information collected when you visit our website
Personal Information collected when you use our products or services
When you use our products and services, we collect other types of Personal Information. These types of Personal Information include the following:
- IP Address
And if provided to us in a survey or webform:
- Email address
- Telephone Number
- Street Address
- Telephone Number
- Zip Code
We may also collect usage data regarding your use of our products and services and this data may contain Personal Information.
We also collect payment and billing information when you register for the use of our products and services. For example, we may ask you to provide a billing address for your account and payment information. We use this information solely to process payments and deliver our products and services.
If we need sensitive personal information such as information about your race, religion, political opinions, or other similar sensitive data, we will only collect such information if you provide it to us.
Unless otherwise noted in this policy, we act as the “controller” of personal data that we collect and process.
How We Collect Information
We collect Personal Information from you when you visit our website or use our products and services. Some of this information is provided by you and some is collected automatically. We collect Personal Information in the following ways:
- Via web form when visitors provide us with information so we can respond to requests for information
- Via surveys when survey respondents answer questions that ask about personal information
How We Use Your Information
If you provide us with name, email address, title, and other contact information as part of a request to learn more about INTRVL’s products and services, that personal information will be used to respond to your request and to help us personalize our response to you. If you provide us with personal information while responding to one of our research surveys, that information is only used as part of statistical analysis and will remain confidential.
We process your personal information for the following purposes:
- To provide our services.
- To respond to your requests for information.
- To contact you with updates about our services.
- To market and advertise our services, including sending marketing communications, with your consent.
- To analyze and improve our website and services.
- To analyze survey responses as part of statistical analysis to generate aggregated results
The Legal Basis For Collecting and Processing Information
We use the following legal bases for collecting Personal Information:
- We may collect or process information with your consent, such as when you subscribe to our newsletter, ask for information, or sign up for services.
- We may collect or process information we need to provide our services or fulfill a contractual obligation.
- We may collect or process information to fulfill a legal obligation.
- We may collect information when we have a legitimate interest to do so, such as for marketing, as long as our legitimate interests are not outweighed by your rights.
- We may collect or process information if necessary to protect the vital interests of the user or another individual.
- We may collect or process information as part of statistical analysis core to our public opinion research, media measurement, and program targeting services.
How We Share Information
We share Personal Information with our affiliates and partners, as needed to provide our services. We share Personal Information with service providers such as accountants, payment processing companies, and other vendors we use to operate our website and provide our products and services.
Our vendors and service providers are not permitted to use your personal information for any other purpose than to provide contracted services. Vendors are not permitted to use your personal information for their own marketing, and are not allowed to share your information for marketing purposes.
We may share personal information in response to a legal summons or subpoena, or if required by law enforcement agencies.
How Long We Retain Your Information
How long we keep Personal Information that we have collected depends on the type of information and the purpose for which it was collected. After a reasonable period of time or the completion of the purpose for which it was collected, we will either delete or anonymize personal information.
We retain Personal Information where we have an ongoing legitimate business purpose to do so, for example to resolve disputes or to comply with ongoing legal obligations.
We retain your personal information for as long as it is needed to provide our services to you and to fulfill our legal obligations and for a reasonable period of time after such services are completed.
Cookies and Other Tracking Technologies
Cookies are small files stored on your web browser when you visit our website. Some cookies last only as long as you remain on the website; others, called “persistent cookies” may be stored for longer periods of time.These cookies can make browsing easier by storing your password or your preferences regarding how you use the website. Cookies collect information such as the IP address of your computer, your browser settings, and information about how you use the website. Your general location may be estimated from your IP address. Some cookies track users’ activity on our website, apps, and services in order to deliver personalized advertising to you on this and other websites.
If you would like to opt out of cookies, you may change the settings on your web browser to reject or delete cookies. You may also find more information about cookies, including how to opt out of interest-based advertising, at www.cookiesandyou.com.
Information for California Residents
The California Consumer Privacy Act (CCPA) applies to information collected from California residents. Residents of California have the following rights with regard to their personal information:
The Right to Know and Access Information
The categories of personal information we collect is described above in the section entitled “ The Information We Collect”. California residents may submit a verifiable request regarding the information collected, the types of sources from which personal Information is collected, the purposes for which information is collected, and the specific personal information collected about them.
The Right to Have Personal Information Deleted
The Right To Portability
California residents may request a copy of their personal information in a format that can be transferred to another person or entity.
The Right to Non-Discrimination
We may not discriminate against you if you exercise your privacy rights.
You may be asked for more information in order for us to verify your identity when you make a request. You may exercise your rights by submitting a form sending an email to email@example.com or completing this form here:
No personal information provided to us on the INTRVL website is shared with third parties. Personal information provided to us via surveys is occasionally shared with partner research organizations and customers commissioning research.
The sections above “What Personal Information We Collect” lists the categories of Personal Information we have collected in the preceding 12 months.
We take all reasonable steps to protect the information we receive from you from accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access. We have put in place appropriate physical, technical, and administrative measures to safeguard and secure your information, but no security measures are perfect; the risk of a data breach is possible.
Employees are given access to users’ personal information only on a “need to know” basis.
All employees with access to personal information are required to sign a binding confidentiality agreement.
Before sharing personal information with our vendors, we make sure they have implemented security procedures to protect your data. Our vendors and partners are not permitted to use or share your information for any purpose other than to provide the services for which they have been contracted.
Automated Decision Making and Profiling
INTRVL utilizes machine learning and AI in order to facilitate marketing communications efforts. These processes identify individuals that are best suited for marketing initiatives, meaning INTRVL and INTRVL’s customers may make different marketing decisions based on the output of these tools.
We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information without parental consent, we will delete it. If you believe that a child may have provided us with personal information without such parental consent, please contact us.
California consumers: We will not sell the information of California consumers who are 16 years old or younger unless we have prior parental authorization. If a California consumer is under the age of 13, a parent or guardian must consent to the sale of such minor’s personal information. If the California consumer is between the ages of 13 and 16 years old, the minor may consent on an opt-in basis to the sale of their personal information. Our sites directed toward children will ask for age verification and will require appropriate consent.
What is a cookie?
Cookies are small text files that are stored on your device and which let us make your experience better and more efficient. They allow us to recognize your device and browser, and store information which we deem of importance for the improvement of our services.
Types of cookies.
- Session Cookies and Persistent Cookies
- Session cookies are stored temporarily on the memory of your devices while you are visiting the website and are erased once you close your browser.
- Persistent Cookies are stored for a predetermined amount of time, which varies from cookie to cookie. It is longer than the session cookies; however they also expire after some months. They aid us to understand whether you have previously visited our website or similar sites in the past.
- First Party and Third Party Cookies
- First Party cookies are set directly by the website or by any of the subdomains of the website.
- Third Party cookies are set by websites not managed by us, such as our subprocessores or other technology partners.
- options for logging in that will authenticate you on the website, keep your login session active, and remember how you prefer to store your login information;
- tabbed information that keeps track of the tab or specific part of the website you are looking at;
- regional content to deliver material specific to a region and keep track of time zone settings;
- language preferences to choose and remember the language in which material is shown;
- the capability of the device to deliver various content depending on the browser device being used;
- interaction with surveys to record whether you have interacted with the survey already;
What cookies do we use?
We may store cookies on your device if they are necessary to enable us to offer and provide our services. They are also required for you to navigate through the website and web application and benefit from all the available functions. These cookies cannot be switched off and are set for very basic options on the website, such as logging in, forms and set preferences such as timezone or languages.
These cookies are placed to aid us in understanding how you interact with the available options on the website, which parts you use the most, and how you engage with our services. This helps us create statistics of usage and the amount of time you spend on the website. These statistics will ultimately help us to improve our website and any services we offer on it.
Social Media Cookies
These cookies are set for social media services. They enable you to share parts of the website on social media with friends and networks. These can track some of your actions which then helps to build up a profile of your interests.
Targeting or Advertising Cookies
These cookies are used to serve you with advertisements that may be relevant or of interest to you when you are browsing on the internet. They are mostly placed by third parties whenever you interact with their content on our website.
Interest-Based Advertising – Cookies are also used to collect information about your interests and preferences for the purposes of what is called “interest-based advertising”. It is for companies to send you offers about products and services tailored to your inferred taste and needs. You may turn off these cookies; however, you may still receive advertisements, with the difference of these not being specifically tailored to you.
How to block cookies.
You may stop or restrict the placement of cookies and other tracking technologies, such as pixel tags. You do this by blocking them on your device or by removing them and adjusting preferences on your browser. This may vary from device to device and from browser to browser.
Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:
Once you correctly block cookies on your browser, parts of the website may become unavailable to you or may otherwise not function properly.
How to opt-out of third-party cookies and targeted ads.
To opt out of tracking analytics placed by Google, you can opt out by using this form. This works for all websites that use Google’s services to track and gather analytics data.
To understand and responsibly manage cookies that enable interest-based ads we strongly recommend that you go to the website of the Digital Advertising Alliance (DAA) or to the website of the Network Advertising Initiative (NAI).
To learn more, please visit https://youradchoices.com/ . Many of our third-party service providers that serve interest-based advertisements to you across our services are members of the Network Advertising Initiative (NAI), or they follow the DAA’s Self-Regulatory Principles for Online Behavioral Advertising. You can choose to opt-out directly from these third parties by visiting their opt-out pages on the NAI website (http://www.networkadvertising.org/choices/ ) and DAA website (http://www.aboutads.info/choices/ ). However, please note that if you “opt-out” you will keep seeing links and online advertisements; however, they will not be specifically targeted to you or tailored to your interests.
Changes to this Policy.
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